Product and service descriptions
An Buermans has taken reasonable precautions to try to ensure that prices quoted on the website are correct and that all products have been described fairly. However, when ordering products through the Website, please note that:
the weights, measurements, sizes dimensions and capacities shown on the website are approximate only.
Packaging may vary from that shown on the website.
Whilst we try to display the colors of our products accurately on the website, the actual colors you see will depend on your monitor and display settings and we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the products on delivery and/or receipt.
Variations in the manufacturing processes, your monitor settings and your computer hardware may affect the fabrics and designs of the products meaning that products delivered may have minor differences in appearance to how they are displayed and described on the website.
All An Buermans products are subject to availability, meaning we may not always be able to supply Your order. We will inform you as soon as possible if any product you have ordered is not available and, if agreeable to you, We may offer you an alternative product of equal or higher quality and of a similar value.
please note that we will only process your order if there are no material errors in the description of the product(s) as advertised on this Website and on authorisation of your payment card, invoicing request or alternative approved payment method;
Age restrictions on purchase
The purchase of products on the website may be subject to age restrictions. We are not permitted by law to supply our products to individuals who are under aged; you must not attempt to order these products through the Website. If we reasonably believe that you are not legally entitled to order a product, we reserve the right to cancel your order.
Acceptance of Your order
We may choose not to accept and/or confirm that any contract between you and us is complete for any reason without liability to you if we have valid reasons. Examples of such valid reasons include, but are not limited to:
If products are shown on the Website but are not available or are incorrectly priced or otherwise incorrectly described.
If An Buermans is unable to obtain authorisation of Your payment or payment method or Incorrect/inaccurate delivery address details being entered.
Before you submit your order, you have the opportunity to review and confirm all the products you are ordering, in order to check the total price of your order and see the items in your shopping basket. This will allow You to correct any input errors and will show you any applicable discounts to the products prior to submission.
You will be asked to input Your delivery details before confirming your order. Once you have confirmed your order you will then be asked to input your payment details.
If you place your order for products over the telephone at An Buermans, we will confirm acceptance of Your order and/or that any contract between you and us is complete when we provide you confirmation by mail.
When you have supplied us with your email address after entering your payment details, you will receive an email notification to confirm that An Buermans has received your order (“Acknowledgment email”). Please note that this Acknowledgment email does not mean that we have accepted your order and/or confirmed that any contract between You and Us is complete. This Acknowledgement email will contain an order number, details of the products you have ordered from An Buermans and details of delivery.
We will retain a copy of any orders made by you and Acknowledgment emails We send You. If you have registered for an account with us, you can access details of Your orders via Your account; if not, please contact us if you need information about any of your orders.
All products that you order through the website will remain the property of An Buermans until they have been delivered to the address specified.
All risk in the products you order (including risk of loss and/or damage to the products) shall pass to you when they are delivered to the delivery address specified in your order or, where specified, to your nominated safe place. Where you nominate a safe place, all risk in the products shall pass to you once they are delivered to that safe place.
If An Buermans cannot supply you with the products you have ordered, we will not process your order but instead will inform you of this by e-mail and, if you have already paid for the products, We will give you a full refund, as soon as reasonably possible, being no more than 30 days from the date on which your order was cancelled. If you have chosen to be invoiced for the products you have ordered, the invoice will be amended accordingly.
Payment
Unless otherwise expressly agreed by us or when you choose an invoicing payment method, all shipments by us shall require advance payment (to be made in the manner specified during the checkout process).
During the checkout process, you will be asked to enter and complete your payment details. All compulsory fields will be marked and must be completed. You will not be able to complete your order until these details have been entered.
Please note that some payment methods available on the website may be subject to additional terms and conditions. Where this is the case, you will be provided with details of such additional terms and conditions and asked to agree to them before confirming your order.
Please note that An Buermans will collect and store your payment information using an encrypted secure payment mechanism. This information will only be used in accordance with the privacy policy.
You confirm that all payments made by you will be from your own credit/debit card or payment account (as applicable).
All payments are subject to authorisation by the relevant payment processor or card issuer (as applicable). If your card issuer or the relevant payment processor refuses to authorise payment it will not be possible to complete your order and An Buermans will not be liable for any delay or non-delivery of your product(s). An Buermans will take payment at the same time as you place your order or shortly before shipment of your order (depending on the payment method chosen).
If there is an error and your payment is not received by Atelier Local but you still receive or already have received the products you ordered, you must immediately pay for these products or return the products to An Buermans’s home address in accordance with An Buermans’s reasonable return instructions and in the same condition that You received them. If you do not do this within 30 days of the date We notify you of the non-receipt of your payment, We may cancel your order and collect (or arrange for the collection of) the products at Your expense.
An Buermans reserves the right to charge you for any and all damage to (or other adverse interference with) any products that are the subject of an unpaid order where the damage is a result of your actions or your failure to take reasonable care of the products.
Pricing
An Buermans uses all reasonable efforts to ensure that all pricing information on the website is correct and up-to-date, but errors do sometimes occur. If an error occurs and a product is mispriced, An Buermans is entitled to not accept your order and/or confirm that any contract between you and us is complete, as set out above. Atelier local is not obliged to supply or deliver any products, which are incorrectly priced, as long as payment has not been received from you and has not been processed.
All product prices are displayed in Euros and are inclusive of the current rate of any applicable VAT due in the country of delivery, unless expressly indicated otherwise, and do not include the additional cost of any delivery.
The total cost for delivery will be itemised and identified on the payment screen and in Your Acknowledgment email.
Occasionally specific products displayed on the website will be subject to certain promotions and/or discounts. Promotions and discounts are subject to additional terms and conditions. To avoid confusion and to understand our promotions and/or discounts, We suggest that you always read the additional terms and conditions when applicable on the relevant product page.
An Buermans may vary the prices for any product, as listed on the website at any time and without any notice to you. you will not be charged, nor will any price change be applied retrospectively to products already ordered by you and for which An Buermans has already received payment.
International Pricing Issues
International credit/debit card providers or banks will determine the exchange rate of your purchase and may add an additional processing or administration charge in relation to such payment which You will be liable to pay if you are an international credit card holder.
Invoicing
Where An Buermans selects, or is required by applicable law to issue or make available an invoice, Atelier Local reserves the right to issue or make available electronic invoices and you agree to such form of invoicing. An Buermans will not send You an invoice by any other method, including post.
If you choose to pay for the product(s) you have ordered by invoice, An Buermans will issue you with an electronic invoice .
Delivery
Please note that these Terms do not affect your statutory rights as a consumer. For more information on your statutory rights, contact your local trading standards authority or the equivalent consumer advice body.
If you have any questions, complaints or comments relating to the delivery of the products, or these Terms, please contact us at info@anbuermans.be
Orders will be sent to the delivery address that you have provided in your online order form. An Buermans cannot be held responsible if that delivery address is incorrect or incomplete.
You may have the option to select delivery to a variety of addresses and to an address that is different from your billing address.
An Buermans works with the Belgian B-post courier for delivery of your package. All delivery times on this webshop are indication times. An Buermans can not be held responsible for any delays that may occur.
Delays
Occasionally, the supply of Your product(s) may be delayed or prevented for reasons beyond An Buermans’s control – for example, supplier material shortages, import delays or higher than anticipated demand. Where this is the case, We will make every effort to keep you informed but shall be under no liability to you for such delay or failure where payment has not been taken.
Free Delivery
In certain circumstances An Buermans will pay for delivery of your products. This offer will only be available at certain times and only as specified from time to time by An Buermans. You will be notified when such offer is operating on the homepage of the Website or when You are placing Your order.
Cancellation, Returns and Refunds
Please note that where you have a right to return product(s) to An Buermans under these Terms:
Under the EU Directive 97/7/EC on protection of consumers in respect of distance contracts (“Directive”) as implemented in your country, you are entitled to cancel Your contract with Us as follows, regardless of whether the product is damaged or incorrectly supplied:
Your right to return products: You can resend your order anytime within fourteen calendar days after the day on which You received the products, providing us with a courtesy e-mail to cancellation@anbuermans.be to inform us of the refund at the day of reception. We will refund the product price, when the product is unworn, undamaged, no perfume, … in original status.
A costless cancellation will be possible before the shipment, e-mail cancellation@anbuermansl.be
During the above refund period, you have a duty to take reasonable care of the products and retain possession of them.
All order cancellation requests under the Directive may be sent to us by email cancellation@anbuermans.be and, as the date of your notice is deemed to be the date on which you send your notice to us, please keep some record of this.
Please note that if you receive the product(s) before cancellation, you must return the product(s) to An Buermans at your own cost to the address provided.
You should check all products you receive against your parcel summary to confirm that You have received everything You ordered. If the products you receive are damaged or incorrect then You should note the details of any damage or error in supply on the parcel summary and You should inform us (e.g. by post, phone or e-mail: order@anbuermansl.be) of any damage or error within a reasonable period of time.
You must return any cancelled products to An Buermans as soon as reasonably possible after informing Us that: (i) the products are damaged; (ii) the products have been incorrectly supplied; or (iii) you are cancelling your order under the Directive.
If you choose to return any products to An Buermans, We will not be responsible for any loss or damage that occurs in transit and, for this reason, We recommend that you use a recorded delivery service. If returned products are lost or damaged in transit, We reserve the right to charge and reclaim from you amounts related to such loss or damage.
Returns should be processed by your local post office. For all postal returns, please complete the returns form on the parcel summary which accompanied the product(s) you received from us and send the completed returns form to us along with the product(s) you wish to return. A sample copy of the returns form can be found here. We recommend you obtain a receipt of proof of postage as if your products do not reach us, We may ask for proof that they were sent to us.
To the extent permitted by applicable law, please note that We will not accept the return of any damaged or incorrectly supplied products where You fail to notify Us of this within a reasonable period of time. In the case of damaged or incorrectly supplied products, We may offer You a replacement product(s).
You must not use and/or wear any products You wish to cancel and return and, where possible, products should be returned in or with their original packaging. Fine jewellery must be returned and will only be accepted by An Buermans if it is in its original packaging.
Paragraphs within this section are not intended to be a full statement of all Your rights under the Directive. For further information about Your statutory rights, contact Your local trading standards authority or local consumer advice centre.
An Buermans will give you a refund where you cancel or return a cancelled product under the directive. All such refunds will be processed in accordance with your legal rights and An Buermans will refund you the product price within 30 days from the date on which We receive the products. Where you have chosen to be invoiced for the product(s) that you have cancelled or returned to us, you will either be sent an amended invoice or a new invoice will be issued (as applicable).
If the products have already been delivered to you, you must return the products to An Buermans as soon as possible at the address specified and we suggest you obtain proof of your postage. Where you only return part of your order, we will refund the cost of the products only but not Your delivery charge.
Any refunds made by us will be made to the method of payment provided when you placed your order and will be subject to our right to withhold amounts for products which are found damaged on return.
Any refunds made by us will be made to the method of payment provided when you placed your order and will be subject to our right to withhold amounts for products which are found damaged on return.
General Website Terms
Accuracy of content
9.1. To the extent permitted by applicable law, An Buermans disclaims all representations and warranties, express or implied, that content or information displayed in or on this Website is accurate, complete, up-to-date and/or does not infringe the rights of any third party.
Damage to Your computer or other device
An Buermansl uses reasonable efforts to ensure that this Website is free from viruses and other malicious or harmful content. However, we cannot guarantee that your use of this Website (including any content on it or any website accessible from it) will not cause damage to your computer or other device. It is Your responsibility to ensure that you have the right equipment (including antivirus software) to use this Website safely and to screen out anything that may damage or harm Your computer or other device. Except where required by applicable law, An Buermans shall not be liable to any person for any loss or damage they suffer as a result of viruses or other malicious or harmful content that they access from or via this Website.
Links to other websites
An Buermans has placed links on this Website to other websites that you may want to visit. We do not have control over the content of these websites nor do We vet these we are not responsible for the content of these websites, including any advertising or products made available to You through such sites. Furthermore, An Buermans will not be responsible for any offence, damage or loss caused by or connected to your use of such websites except where required by applicable law.
Intellectual Property
You agree that all intellectual property rights (including, but not limited to, database rights, copyright, trademarks and any other intellectual property rights) in all material or content (including, but not limited to, logos, graphics, photographs, animations, videos, text, data compilation, audio and/or visual clips, music, software and any combination of the foregoing) supplied or made available on this website is owned or licensed by An Buermans and is protected by applicable copyright laws and treaties throughout the world. You are only permitted to use these materials/content as expressly authorised by us or our licensors.
You may use, download and print content on the website solely for your own personal use or personal non-commercial use. Other than for your own personal use or internal business purposes, You may not without An Buermans’s prior written consent.
copy, reproduce, use or otherwise deal with any content on the Website;
modify, distribute or re-post any content on the website for any purpose;
reproduce, crawl, frame, link to or deep-link into this website on or from any other website;
use the content of the Website for any commercial exploitation whatsoever.
Except as set out here above, you agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit, tamper with or create derivative works of such material and content.
All products on the website and the website itself (brand names, trade names, business names, illustrations, images, logo’s, …) are and remain the exclusive property of An Buermans. They may not be reproduced or otherwise used without express permission.
Promotion Codes and Gift Cards
In certain circumstances An Buermans will provide you with an online promotion code for a discount on products. When using a promotion code, please check the applicable terms and conditions.
Privacy Policy
An Buermans respects and protects your privacy. Your personal data will be safely stored on our website. We use this information with care. No information will be used for other then completing our contract, promotional efforts, and personal client care.
Shopping at An Buermans is completely safe with PayPal or regular/European Bank transfer. None of your personal banking information will be visible to us.
Liability
We will not be liable to you if we are prevented or delayed from complying with Our obligations under these Terms by anything you (or anyone acting on your behalf) does or fails to do or due to events which are beyond our reasonable control.
Any products An Buermans supplies to you will be of satisfactory quality and if the product is not of satisfactory quality, You can contact An Buermans for a repair or replacement or, where this is not possible, for a refund.
You must follow any advice we give you to keep products supplied to you safe. We cannot accept liability for damage to products We have supplied which is caused by your failure to follow this advice.
Nothing in these terms shall exclude or limit An Buermans’s liability for personal injury or death caused by their negligence or for fraud or fraudulent misrepresentation. In addition, these terms shall not limit or exclude any other liability that is not permitted to be limited or excluded by applicable law.
You have certain rights as a consumer, including legal rights relating to faulty or incorrectly described products. For further information about your legal rights in Your country, contact your local trading standards department or equivalent consumer advice body. Nothing in these terms will affect these legal rights and, in particular, An Buermans will perform its obligations under these Terms with reasonable care and skill.
An Buermans is only responsible for losses that are a natural, foreseeable consequence of our breach of these terms.
An Buermans will not be liable for any breach by you of the applicable laws of the country in which you are resident, order the product from or the country you request delivery of the product to. You must comply with all applicable laws and regulations of the country from which You are ordering the products and for where the products are destined. It is your responsibility to determine whether there are any restrictions on what products you can order through the Website.
The aggregate liability of Atelier Local or you under these terms shall not exceed 100% of the price of the product(s) You have ordered from An Buermans plus the cost of delivery of such product(s) to you.
Exclusions of liability
An Buermans excludes all representations, warranties, conditions and terms (whether express or implied by statute, common law or otherwise) to the fullest extent permitted by law. An Buermans accepts no liability for any losses or damages which are not reasonably foreseeable arising out of or in connection with these terms or your use of the website.
Except to the extent required by applicable law, An Buermans shall not be liable to any person for any loss or damage which may arise from the use of or reliance on any content or information displayed in or on the Website.
An Buermans will not be responsible for any charge issued by your card issuer, bank or payment processor (as applicable), as a result of An Buermans processing your payment in accordance with Your order.
These exclusions shall be governed by and construed in accordance with the law of the country in which you reside. If any provision of these disclaimers and exclusions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.
Severance
If any of these terms are found to be illegal, invalid or unenforceable by any court of competent jurisdiction, the rest of these terms shall remain in full force and effect.
Jurisdiction
These Terms, all transactions and any matters arising out of your use of the Website (including any contract entered between You and An Buermans through the Website) shall be governed under the courts within the legal perimeters of Antwerp, under Belgian law.
Entire Agreement
These Terms and any documents expressly referred to in them constitute the entire agreement between An Buermans and you and supersede any and all prior arrangements, terms, conditions, warranties and/or representations between An Buermans and you, relating to the subject matter of any contract, to the fullest extent permitted by law, whether oral, written or otherwise.
In agreeing to these terms, (and the documents referred to herein), An Buermans and You warrant that none of the parties are relying on any statement, representation, assurance or warranty of any person (whether a party to that contract or not) other than as expressly set out in these terms.
An Buermans and You agree that the only rights and remedies available to the parties arising out of or in connection with your use of the products, delivery and/or website shall be for breach of contract as provided in these Terms.
Changes to these Terms
An Buermans reserves the right, at its sole discretion, to change, modify, add or delete any part of these Terms at any time without further notice to you. Any changes to the Terms will be posted on the Website by An Buermans and the date at the top of these Terms will be amended to show when these Terms were last revised.
An Buermans recommends that You revisit these Terms regularly to keep informed of the current Terms that apply to Your use of the Website and the delivery of your products.
Your continued access and use of the Website after any changes or updates constitutes your acceptance of the new Terms. It is your responsibility to regularly check the Website and determine if there have been any changes to these Terms.
Please note that these Terms do not affect your statutory rights as a consumer. For more information on Your statutory rights, contact your local trading standards office or equivalent consumer advice body.
Additional Terms & Conditions – Guidelines for Product Reviews and Question & Answer
By accessing, browsing, using, registering or contributing to the An Buermans website and any other area of our website where you can post submissions or reviews or ask questions you confirm that you have read, understood and agree to the following terms. If you do not agree to these terms in their entirety, you must not use this website.
Ownership of Submissions
Other than personal data which is subject to our privacy policy all comments, blogs, feedback, suggestions, questions, ideas, artwork, images, product or marketing ideas and any other submissions disclosed, submitted or offered to An Buermans on or through the website or otherwise disclosed, submitted or offered by you (collectively, “Submissions”) shall become and remain the property of An Buermans once submitted. You must comply with the content standards set out in these terms. You warrant that you own or have the right to use any Submissions and that your Submissions will comply with these standards and guidelines.
Social networking sites
These terms also govern any Submissions you make on any An Buermans related third party website or page such as our Facebook page, Twitter, YouTube or social networking site. All comments, images, videos and any other type of material posted on any third party social networking site do not necessarily reflect the opinions or ideas of An Buermans. An Buermans is not responsible for any such content. In any event, all material posted on any third party social networking site must comply with these terms and the third party social networking sites’ Terms of Use, as applicable.